Payments and payouts

1. Current availability

RentSafely does not currently collect rental payments or hold member funds. Stripe is the planned first payment provider for eligible United States rentals in USD. Pakistan payments, including JazzCash, Easypaisa, and platform bank transfers, remain closed. A provider is available only when a real checkout and supported seller onboarding are shown; a logo, estimate, or internal balance is not a payment facility. Never transfer money to account details supplied by an unverified message claiming to be RentSafely.

2. Fifteen-day eligibility

When supported payments are activated, payout eligibility is intended to begin 15 days after confirmed rental completion. A signed agreement alone does not start this clock. Funds must actually be collected and settled; the rental must be complete; both parties must have accepted the current agreement; identity requirements must be satisfied; and no active dispute, provider restriction, or legal hold may apply. Provider processing and banking delays are additional.

3. Holds and provider limits

A platform case hold blocks a payout instruction; it does not prove that a provider has frozen money or that the platform can recover a completed bank transfer. Bank transfers and wallets must not be presented as providing reversible escrow without a supported, approved arrangement. Providers may impose maximum holding periods, reserve requirements, refunds, chargebacks, or other obligations that override a proposed schedule.

RentSafely cannot call itself uninvolved in payments if it controls collection or payout instructions. Applicable platform and provider responsibilities must be stated accurately before payment activation.

4. No automatic money movement

An internal balance, a recommended refund, or an eligibility date is not a bank payment. No release is made by a timer alone. Payment activation requires verified provider accounts, secure webhook processing, reconciliation, and a reviewed marketplace agreement.

For support, complaints, privacy requests, or an appeal, contact support@rentsafely.com. Never email identity documents or bank statements.